What Groovr.io keeps, and why

Last updated October 7, 2026

Groovr.io is made by WIZ3R, a sole proprietorship in Ottawa, Ontario, Canada ("we"). This page says what we collect when you use the Groovr.io plugin, its window and groovr.io, what we do with it, and who else handles it. Questions, or a request about your data: [email protected].

Your music stays on your computer

Groovr.io works on the project you have open in Bitwig Studio or Ableton Live, on your computer. Its records of a project (its undo history, its map of your song, the clips it has read) are kept in a Groovr.io folder next to that project, on your computer. We do not upload your projects, your audio or your instruments.

When you talk to Groovr.io, your voice is turned into text on your computer. The recording never leaves it.

What goes to the AI, and what we keep of it

When you type or say a command, Groovr.io sends the AI your sentence, the conversation so far, and what it reads of your project to answer it: for example track and scene names, a clip's notes, the key. A picture you paste goes with the command it was pasted with. Clicks in the panels (Groove, Chords, Riff, Key, Arrange) do not use the AI.

• With your own AI key, this goes from your computer straight to Anthropic, the AI's maker. It never passes through us.
• With Groovr.io's AI, it passes through our server to Anthropic, and the answer comes back the same way. We do not store what you asked or what the AI answered. We keep only the record needed to charge your AI credit: which model answered, how many tokens it used, what that cost, and when.

Anthropic processes these requests under its commercial terms and privacy policy.

Your account

If you sign in, we keep:

• Your email address, to sign you in and to send you the few emails the service needs (your sign-in codes, a welcome, a low-balance notice, reminders about owning Groovr.io). Receipts come from our payment processor.
• A name and a picture, only if you give them on your account page, to show you who is signed in. You can change or remove them there at any time.
• Sign-in codes, only as a scrambled form that cannot be turned back into the code, and only for minutes; and the internet address that asked for one, to stop anyone flooding an inbox.
• Your devices: the name your computer gives itself, whether it is a Mac or Windows, which DAW, and when it was last seen. To give one free trial per computer, we also keep a scrambled identifier of the computer, made from its hardware identifier; the identifier itself never leaves your computer.
• Your plan and credit: what you have bought, your subscription's status, months counted toward owning Groovr.io, and every credit and charge of AI credit.
• Sign-in tokens, only in scrambled form, and a log of actions taken on accounts by us (for example credit added by hand), with the reason.

On your computer, Groovr.io keeps its sign-in in your system's keychain, and the license that says what your account may use in a small file in your home folder.

Payments

Purchases are handled by Stripe, which acts as the seller of record and handles tax. Your card details go to Stripe and never to us. Stripe tells us what was bought and whether it was paid or refunded, and keeps its own records under its privacy policy.

Who else handles your data

• Anthropic answers AI requests (above).
• Stripe takes payments (above).
• Resend delivers our emails.
• Cloudflare sits in front of groovr.io and sees the internet address of every visit.
• Hostinger hosts our server; Backblaze holds copies of our database for recovery.

We do not sell your data, show ads, or use analytics or tracking cookies. groovr.io sets one cookie, only when you sign in on the site: it keeps you signed in for 30 days.

How long we keep it

Account records are kept while your account exists. When you delete your account (from your account page, or by asking us), we delete your email, name, picture, your devices' names and your sign-in records. We keep the record of purchases and charges for as long as tax and accounting law requires, seven years, without the parts that identify you where the law allows; and the scrambled identifier of each computer, which identifies no person, so that a computer is given the free trial only once.

Your rights

On your account page you can download a copy of your data, correct your email and name, and delete your account, at once. You can also ask us for any of these, or to stop using your data for anything but what the service needs, by writing to [email protected]. We answer within 30 days. We handle personal information under Canada's federal privacy law (PIPEDA); if you are not satisfied with our answer, you can complain to the Office of the Privacy Commissioner of Canada.

If you live in the European Union or the United Kingdom, you also have the rights the GDPR gives you, including to receive your data in a portable form and to complain to your local data protection authority. Our grounds for using your data are the contract with you (running the service and your purchases), our legal duties (tax records) and our legitimate interest in keeping the service safe (sign-in limits, one trial per computer). If you live in California, you have the right to know what we hold about you, to have it deleted and corrected, and not to be treated differently for asking; we do not sell or share personal information for advertising.

Children

Groovr.io is not meant for children under 13, and we do not knowingly keep their data. If you are under 16, or under the age at which you can agree to this yourself where you live, a parent or guardian must agree to your use of Groovr.io.

Changes

If this page changes in a way that matters, we will say so by email before it takes effect.